PRIVACY
POLICY

Last updated: March 2026

INTRODUCTION

At PaperJet Flights, your privacy matters. We understand that when you choose private aviation, you expect not only comfort and efficiency, but also discretion and trust.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website, landing pages, and flight coordination.
By submitting your information or using our services, you agree to the practices described in this policy.

INTERPRETATION AND DEFINITIONS

You: Refers to any individual or entity interacting with our services, including through our website or landing pages.
Company: Refers to PaperJet Flights, based in Cancún, Mexico.
Service: Refers to our private aviation services, including charter flights, inquiries, reservations, coordination, and related support.
Personal Data: Any information that identifies or can identify you, such as your name, contact details, or travel documents.
Usage Data: Information collected automatically when you interact with our website or landing pages.

TYPES OF DATA WE COLLECT

Personal Data
We may collect:

  • Full name
  • Email address
  • Phone number
  • Passport or identification details (when required for travel)
  • Passenger information
  • Payment-related information
  • Travel preferences and itinerary details

Usage Data
We may automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the website or landing pages
  • Device information

How We Use Your Data
We use your information to:

  • Respond to inquiries and provide quotes
  • Coordinate and manage your flights
  • Process bookings and payments
  • Communicate with you about your trip or request
  • Provide personalized services
  • Improve our services and user experience
  • Comply with legal and regulatory requirements

Sharing Your Information
We may share your data with:

  • Flight operators and crew to coordinate your trip
  • Service providers (payments, logistics, IT support)
  • Authorities when required by law (immigration, aviation authorities)
  • Business partners when necessary to deliver requested services

We only share the information necessary to perform each service.


Data Retention
We keep your personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal obligations
  • Respond to inquiries and follow up on service requests
  • Resolve disputes and enforce agreements

International Data Transfers
Due to the global nature of private aviation, your data may be processed or transferred outside of Mexico. We take reasonable steps to ensure your information remains protected, regardless of where it is processed.


Disclosure of Data
We may disclose your data:

  • To comply with legal obligations
  • To protect our rights or prevent fraud
  • In connection with a business transaction (such as a merger or acquisition)

Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS (MEXICO – ARCO RIGHTS)

Under Mexican law, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Cancel your data when appropriate
  • Object to certain uses of your data

To exercise these rights, you may contact us directly.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Improve website and landing page functionality
  • Understand user behavior
  • Provide a better browsing experience

You can manage cookie preferences through your browser settings.

CHILDREN’S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

THIRD-PARTY LINKS

Our website or landing pages may contain links to third-party websites. We are not responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

CONTACT US

If you have any questions about this Privacy Policy or your data, please contact us:
PaperJet Flights
ventas@paperjetflights.com
+52 77246827093